You have a right of withdrawal in accordance with the following cancellation policy only if you are a consumer. According to § 13 BGB (German Civil Code), a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity can be attributed.
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must notify us.
SPRINTIS Schenk GmbH & Co. KG // Ludwig-Weis-Str. 11 // 97082 Würzburg // Tel: +49 (0) 931 40 41 6-0 // Fax: 09 31 / 40 41 6-100 // e-Mail: [email protected]
by means of a clear statement (for example, a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, which is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you revoke this contract, we must repay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods without undue delay and in any case no later than 14 days from the day on which you notify us of the Revocation of this contract to
SPRINTIS Schenk GmbH & Co. KG // Ludwig-Weis-Str. 11 // 97082 Würzburg
to be returned or handed over to us. The deadline is met if you return the goods before the expiry of the period of fourteen Days.
You bear the direct cost of returning the goods
You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods that is not necessary for the inspection of the quality, properties and functioning of the goods.
Sample cancellation form
(If you wish to cancel the contract, please fill out and return this form.)
SPRINTIS Schenk GmbH & Co. KG // Ludwig-Weis-Str. 11 // 97082 Würzburg // Fax: 0931 / 40 41 6-100 // e-Mail: [email protected]
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/Received on (*)
Name of consumer(s)
Signature of consumer(s) (paper notice only)
(*) Delete where inapplicable
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